Q: Can I return my products?
A: Goods sold are non-refundable but exchangeable in original condition (sealed and unused) within 7 days upon purchase. Kindly retain your receipt/invoice for verification purposes.
Q: Can I exchange my products?
A: We will only exchange products if they are defective or damaged. Kindly write in to us at smoo.sample@gmail.com about your defective products and we will follow up on this issue.
Q: I received a incorrect or missing product, what should I do?
A: We are sorry for this! Please drop us an email at smoo.sample@gmail.com with a photo of the defect item and your order reference no.